UN guideline for Consumers’ basic needs

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  • (1) Right to Safety—the consumer should be protected against the marketing of goods or the provisions of services that are hazardous to health and life.
  • (2) Right to Information—the consumer should be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice.
  • (3) Right to choose – the consumer has the right to choose products and services at competitive prices with an assurance of satisfactory quality.
  • (4) Right to Heard—the consumer has the right to express their interests in the making and execution of government policies.
  • (5) Right to Satisfaction of Basic Needs – the consumer has the right to basic goods and services which guarantee survival: adequate food, clothing, shelter, health care, education and sanitation.
  • (6) Right to Remedies – the consumer has the right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.
  • (7)Right to Consumer Education – the consumer has the right to acquire the knowledge and skills necessary to be an informed consumer.
  • (8) Right to a Healthy Environment—the consumer has the right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being.